Usability testing
Usability testing
Optimized digital customer experience
Optimized digital customer experience

Reactive and iterative evaluation and optimisation solutions for your digital interfaces

The UXPack solution revisits the “conventional“ methods of evaluating and optimising digital interfaces, bringing them closer to the needs and requirements of companies. 

 

CXPack offers more reactive and iterative methods, more dynamic, interactive and ready-to-use solutions and more objective and realistic recommendations.

Usability testing

CXPower has put usability testing at the heart of its solution. It allows you to clearly and regularly identify positive and negative "moments of truth" in the customer’s digital experience.

 

To be effective, CXPower bases the methodology of its usability testing on a fixed rule. The UXPack experts responsible for implementing, coordinating and analysing the results of the usability testing, are not involved in the design of the interface at any point. We cannot play both judge and jury

Usability testing - Design sprint version

Based on the methodology of the usability testing, this method has been designed to respond to the specific needs and requirements of the Design sprint.

Expert workshop

This inclusive workshop is incorporated in the usability testing and focus group of UXPack. It allows you to better understand and use the results of the digital interface evaluation.

CX News !

Sélection d'articles 
sur l'expérience client

L'immédiateté, une exigence client à satisfaire... de toute urgence !

Ultra-connectés, les consommateurs comparent et achètent des produits à toute heure et en tout lieu. Pour se démarquer sur un marché de plus en plus omnicanal, les marchands doivent sublimer l'expérience client en réduisant les délais: en caisse ou en livraison, les clients ne veulent plus attendre.

relationclientmag.fr 18 janvier 2018

Brian Solis: " Ce n'est que le début des bouleversements marketing ! "

Anthropologiste, speaker, analyste, auteurs de best-sellers dédiés au marketing... Brian Solis, homme multicasquettes, exhorte les professionnels du marketing à réinventer leurs pratiques en plaçant l'humain au centre de leurs préoccupations.

e-marketing.fr 3 janvier 2018