Optimized digital customer experience
Optimized digital customer experience

Optimized digital customer experience !

CXPower is a consultancy and research firm, specialising in digital customer experience strategy and management.

In partnership with Harris Interactive, CXPower has developed UXPack, an innovative and attractive solution that helps businesses build a customer-experience focused digital strategy.

 

The CXPack solution comes in the form of a range of packaged, ready-to-usequick and economic services, designed to develop customised methods for continuous improvement of the quality of the digital customer experience:

 

  • Expert support solution that guarantees that your customers’ experiences are effectively taken into account in the design and implementation of your digital interfaces.

 

 

  • Software solution for dynamic and interactive management of the quality of the digital customer experience.

The CXPack solution removes all the obstacles that prevent you from being able to continuously and effectively understand your customers’ digital experience.

 

With unique experience in the digital sector and its positioning as a pioneering expert in the current market, CXPower makes possible the creation of a positive customer experience that directly contributes to a company’s growth and profitability.

CX News !

Sélection d'articles 
sur l'expérience client

L'immédiateté, une exigence client à satisfaire... de toute urgence !

Ultra-connectés, les consommateurs comparent et achètent des produits à toute heure et en tout lieu. Pour se démarquer sur un marché de plus en plus omnicanal, les marchands doivent sublimer l'expérience client en réduisant les délais: en caisse ou en livraison, les clients ne veulent plus attendre.

relationclientmag.fr 18 janvier 2018

Brian Solis: " Ce n'est que le début des bouleversements marketing ! "

Anthropologiste, speaker, analyste, auteurs de best-sellers dédiés au marketing... Brian Solis, homme multicasquettes, exhorte les professionnels du marketing à réinventer leurs pratiques en plaçant l'humain au centre de leurs préoccupations.

e-marketing.fr 3 janvier 2018