Optimized digital customer experience
Optimized digital customer experience

Continuously improve the quality of your customer’s digital experience!

CXPower is a consultancy and research firm, specialising in digital customer experience strategy and management.

In partnership with Harris Interactive, CXPower has developed UXPack, an innovative and attractive solution that helps businesses build a customer-experience focused digital strategy.

 

The CXPack solution comes in the form of a range of packaged, ready-to-usequick and economic services, designed to develop customised methods for continuous improvement of the quality of the digital customer experience:

 

  • Expert support solution that guarantees that your customers’ experiences are effectively taken into account in the design and implementation of your digital interfaces.

 

 

  • Software solution for dynamic and interactive management of the quality of the digital customer experience.

The CXPack solution removes all the obstacles that prevent you from being able to continuously and effectively understand your customers’ digital experience.

 

With unique experience in the digital sector and its positioning as a pioneering expert in the current market, CXPower makes possible the creation of a positive customer experience that directly contributes to a company’s growth and profitability.

CX News !

Sélection d'articles 
sur l'expérience client

B2B : l'expérience client passe par la connaissance client
 

Si le B2C a fait de grands progrès en matière d’expérience client, les entreprises B2B semblent à la traîne. Pourquoi l’expérience client est aussi l’affaire du B2B ?

relationclientmag.fr 10 octobre 2017

Digitalisation de l’expérience client : le nouvel enjeu des fournisseurs d’énergie

 

Les grands énergéticiens français ont entamé leur transformation digitale, mais ils ne sont qu’au milieu du gué et n’ont pas intérêt à y rester, sous peine de se voir concurrencer par de nouveaux entrants plus proches des attentes de consommateurs toujours plus exigeants sur ce sujet.

latribune.fr 30septembre2017